Employment Type: Full-time
Location: New York, NY
Work Site Type: Hybrid
Building A Brand Starts With Our Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at www.firstagency.com
What You Would Get To Do:
The Senior Producer is a key member of the Events & Experiences team. This role is responsible for planning, executing, and delivering multiple key events, including live, hybrid, and virtual formats. This role involves managing the entire event lifecycle, from creative concept and budgeting to reconciliation, while serving as the primary point of contact for clients. The Senior Producer will collaborate with internal teams and external vendors to deliver impactful and memorable experiences, maintaining quality and efficiency throughout the process.
There is a requirement for onsite events to travel domestically or abroad as required.
Your Contributions:
Event Production & Project Management
- Lead the planning and execution of multiple key events for various clients, ensuring exceptional service and project management.
- Oversee events from initial creative concept through final reconciliation, including budget management, site selection, venue coordination, registration, transportation, food & beverage, branding, staffing, technical oversight, logistics, health & safety, scenic and set design, and presentation development.
- Provide strategic oversight and hands-on execution of complex events, ensuring seamless integration of creative, technical, and operational components.
- Manage onsite show rehearsals and direction with demonstrated technical production proficiency and ability to oversee content delivery.
- Work closely with creative and design teams to develop event branding, print collateral, interactive/experiential technology, and décor.
- Serve as a primary point of contact for clients, ensuring consistent and transparent communication throughout the planning process.
Financial & Vendor Management
- Responsible for the fiscal success of assigned programs and accounts, including budgeting and reconciliation of events.
- Negotiate and review supplier contracts and addendums for accuracy, ensuring proper onboarding in line with agency processes.
- Identify cost efficiencies, savings, and value-added opportunities across event budgets.
- Build and maintain strong supplier relationships globally to enhance execution and service excellence.
Collaboration & Communication
- Ensure service level agreements (SLAs) are met throughout the event planning process.
- Provide mentorship, guidance, and creative problem-solving support to team members.
- Field questions and advise junior team members to foster professional development and creative problem-solving.
- Work collaboratively across departments to ensure agency standards of operations are upheld.
Industry Engagement & Continuous Improvement
- Stay informed on best practices, new suppliers, services, and venues, sharing insights with the team.
- Proactively contribute innovative ideas and creative solutions to improve event execution and client experience.
- Lead internal knowledge-sharing initiatives and support department-wide efforts to uphold service excellence.
- Represent the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork) in all professional interactions and industry engagements
What We Are Looking For:
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
- 8+ years’ event management experience, preferably in an agency environment
- Bachelor’s Degree preferred
- Advanced project management skills, including budget creation, management and reconciliation.
- Strong knowledge of digital and technical aspects of productions including but not limited to general sessions, awards shows, activations, film production, virtual events and/or experiential events.
- Willingness and flexibility to travel is required.
- Proficient with Microsoft Office and Google Suite.
- Familiarity with project collaboration tools (e.g. Slack) preferred.
- Exceptional ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers, with the demonstrated ability to manage and grow accounts.
- Strong oral and written communication skills.
- Advanced negotiating, risk management and contracting skills.
- Advanced working knowledge of key destinations including venues and suppliers.
- Strong team player and willingness to support other team members as required, with demonstrated ability to collaborate with colleagues and clients at all levels.
- Creative problem solver, resourceful, team player, ambitious and proactive.
- Calm and flexible approach to handling the pressure and stress of ever-changing demands.
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
- Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Mobile Phone Allowance
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
United States Residents: The base pay for this position ranges from $100,000 to $130,000. This role is also eligible for an annual discretionary bonus.
#LI-CB1
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.