Corporate Hospitality and Project Manager (Events & Experiences) 4552705007

All Jobs

Employment Type: Full-time

Location: New York, NY

Work Site Type: Hybrid

Building A Brand Starts With Our Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

Learn more at www.firstagency.com

Location: New York, NY (Hybrid) Must reside in the tri state area to be able to go into office 3 days a week, up to 5 if there is a business need.

What You Would Get To Do:

In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Corporate Hospitality and Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. The ideal candidate for this role will have excellent communication and organizational skills and the ability to successfully manage stakeholder relationships. This person will be expected to gain knowledge of ticketing systems, Sports and Entertainment venues globally, build relationships with these venues and maintain the client’s ticket inventory.

Your Contributions

Ticketing Allocations

Work closely with each client division on ticketing needs and allocations to end-users
Manage the overall ticket allotments for client globally
Manage ticket platform with vendor and key stakeholders
Manage relationships with key Sports and Entertainment Venues
Manage weekly calls with division leads to build relationships

Hospitality Management

Assist in identifying new hospitality opportunities
Conduct research and create presentations for review, to include monthly site visits to new venues, hotels, and restaurants
Champion identifying new venues and vendors, coordinating team familiarization trips and outings
Support in development of creative ideas for new and existing hospitality event initiatives
Share knowledge of best practices, new suppliers, services, and venues
Create and closely monitor value adds at every opportunity and demonstrate commercial awareness

Project Management

Support full life-cycle planning and execution of multiple key client events
Assist with financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
Support sourcing, negotiating and managing site selections; contract management for venues and suppliers
Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for specific programs; strong focus on vendor and hospitality management

Administration Support

Manage payments and accounting systems for all client hospitality events
Facilitate calendars, meetings and other communications with internal and external clients for hospitality/ticketing program
Support in managing vendor relationships, to include ticketing software and major ticketing vendors
Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed

What We Are Looking For

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST.

Bachelor's degree preferred or equivalent practical experience
3-5+ years’ event coordination experience focused on Sports and Entertainment, in a corporate or financial services environment preferred

Management of Ticketing Systems a plus, not required
Work experience inside a Sports and Entertainment venue a plus, not required

Motivated, self-starter, ability to work independently and project plan; ability to think innovatively
Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
Leadership/influencing/negotiation and decision-making skills
Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions
Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
Strong client management skills
Strong oral and written communication skills
Motivated, proactive and highly organized
Willing to travel to various locations globally for site-visits and on-site management
Experience working with large and complex databases, Cvent preferred
Proficient with Microsoft Office
Knowledge of venues and suppliers in key cities across the globe

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth

Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
401 (k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Mobile Phone Allowance
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $70,000 to $100,000. This role is also eligible for an annual discretionary bonus.

#LI-KM3

#LI-Onsite

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

First Name

Last Name

Phone

Resume/CV

Cover Letter

End Date

Website

LinkedIn Profile

Do you now or in the future require FIRST to sponsor you to work in the United States?

Do you live in the NYC tri state area (NY, NJ or CT)?

Were you referred for the role by an existing FIRST employee? If yes, please add name(s).

Are you a current or past employee of FIRST? If yes, please share title and dates of employment.

Do you have any family member(s) that currently work for the company? If yes, please add name(s).

What is your desired pay?

Please provide full mailing address (including zip code)

Do you have your Bachelor's degree?

Are you willing to go in NYC office 3-4 days a week?

Are you proficient with Cvent?

Do you have 3-5 years of experience in corporate event coordination focused on Sports & Entertainment?

Do you have experience with managing ticketing systems?

Do you have a minimum of 3 years planning corporate events?

Do you have experience planning golf events?

Please note that all candidates who are extended an offer for a role at FIRST will be required to undergo a background check. Subject to local laws, this may include verification of employment history, educational history, criminal background checks and certain financial disclosure depending on your role. Failure to pass such background check will result in your offer being rescinded. Please acknowledge your agreement to continue your application.

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

How would you describe your gender identity? (mark all that apply)

Man

Non-binary

Woman

I prefer to self-describe

I don't wish to answer

How would you describe your racial/ethnic background? (mark all that apply)

Black or of African descent

East Asian

Hispanic, Latinx or of Spanish Origin

Indigenous, American Indian or Alaska Native

Middle Eastern or North African

Native Hawaiian or Pacific Islander

South Asian

Southeast Asian

White or European

I prefer to self-describe

I don't wish to answer

How would you describe your sexual orientation? (mark all that apply)

Asexual

Bisexual and/or pansexual

Gay

Heterosexual

Lesbian

Queer

I prefer to self-describe

I don't wish to answer

Do you identify as transgender? (select one)

Yes

I prefer to self-describe

I don't wish to answer

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one)

Yes

I prefer to self-describe

I don't wish to answer

Are you a veteran or active member of the United States Armed Forces? (select one)

Yes, I am a veteran or active member

No, I am not a veteran or active member

I prefer to self-describe

I don't wish to answer

First Global Management Services, Inc. has my consent to collect, store, and process my data for the purpose of considering me for employment, and for up to days thereafter.