Event & Venue Specialist

Building A Brand Starts With Our Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Spanning 12 countries with more than 700 team members, FIRST works with clients across industries including financial services, technology, media, consumer electronics, medical and healthcare, automotive, aerospace, and the nonprofit sector.

Most recently, Eventex honored FIRST as one of the Top 150 Event Organizers & Agencies in the USA, while Chief Marketer listed FIRST among their “200 Top Marketing Agencies" for both 2022 & 2021, and Special Events recognized FIRST as one of their “50 Top Event Companies” at the end of 2020. Crain’s New York Business included FIRST in the Top 100 “Best Places to Work in NYC” for 2020, and The London Stock Exchange Group once again listed FIRST as one of ‘1000 Companies to Inspire Britain’ in 2020.

FIRST also understands that businesses worldwide, including us, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People centric, Purpose driven & Planet conscious culture.

Learn more at www.firstagency.com

Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today. 

And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST, you'll find:

• A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported. 
• Creative teams that enjoy challenging work with an ability to make an impact on those around them.
• An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.

What You Would Get To Do:

In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for a well-known technology company. The Event & Venue Specialist will consistently deliver exceptional concierge level service to our client through excellent operational and logistical facilities management. This position will be responsible for managing, supporting and/or executing the meticulous coordination of various "high touch" events within the client’s meeting spaces. The role requires strong operational understanding and advanced experience in event logistics and venue management.

Please note, this is a fully onsite role (Monday-Friday).

Your Contributions 

• Central point of contact to facilitate the venue’s logistical needs including the coordination of catering, audio-visual, security, swag/collateral, and transportation
• Manage booking requests/room blocks utilizing the client’s internal system and ensure calendar invitations are sent for prep meetings and speaker scheduling
• Administrative duties including supply management, event documentation and post event communications to key stakeholders
• Support on-site events as day of point contact for the client and customers
• Responsibilities associated with an event will include but may not be limited to logistical and operational responsibility, establishing A/V, budget management, décor, staffing and catering 
• Manage client expectations on logistical issues and escalate issues as needed
• SWAG management, keeping accurate inventory of all supplies and ensuring sufficient stock
• Liaise and build relationships across different levels within the immediate team and the client’s organization; effectively work cross-functionally
• Work with the team to ensure adherence to client standards of operations
• Be responsible for accurate and timely reconciliation of events
• Be proactive with ideas and creative solutions

 What We Are Looking For 

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First. 

• 2 – 5+ years’ event management and/or corporate meeting planning experience preferred
• Strong meeting coordination experience for meetings/conferences ranging between 50 – 300+ people
• Bachelor’s Degree (or equivalent) preferred but not required
• Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
• Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event
• Organizational and time management skills
• Ability to execute tasks independently and efficiently
• Creative problem solver, resourceful, team player
• Adaptability to situations and ever-changing demands
• Highly organized with the ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi-tasking skills
• Ability to think of new ideas and processes to improve efficiency
• Ambitious and proactive with a calm and flexible approach to handling pressure
• Experience working on large and complex databases
• Ability to work independently and as part of the team
• Excellent customer service: passionate about providing Cloud customers a world class experience, with the desire to go above and beyond

Administrative and General:

• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure management is aware of problems or issues which negatively affect productivity
• Build excellent relationship with team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Work on ad hoc requests from clients as required

United States Residents: The base pay for this position ranges from $70,000 to $90,000. This role is also eligible for an annual discretionary bonus.

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